Ripperden Resources, LLC | Privacy Policy

Who We Are

Ripperden Resources, LLC (“we,” “us,” or “our”) is a family-owned business located in Decatur, Texas. We provide professional 3D scanning, 3D design/modeling, and 3D printing services and sell products through our website (https://ripperdenresources.com) and third-party marketplaces.

Information We Collect

We collect personal information necessary to fulfill orders and provide services, including:

Contact information — name, email address, phone number
Shipping information — shipping and billing address
Order information — items purchased, order value, order history
Payment information — payment is processed by third-party processors; we do not store credit card numbers
Website usage data — IP address, browser type, pages visited (via cookies and analytics tools)
Communications — messages you send us via contact forms or email

When you place an order through a third-party marketplace, we receive only the personal information necessary to fulfill your order.

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Generate shipping labels and communicate order status
Send tracking information after your order ships
Respond to your questions and requests
Improve our products and services
Comply with legal obligations

How We Share Your Information

We share your personal information only as necessary to fulfill your order with trusted service providers including shipping carriers, payment processors, and order management systems. We do not sell your personal information to third parties or use it for advertising purposes beyond our own business communications.

Marketplace Orders

When you place an order through a third-party marketplace such as Etsy, TikTok Shop, or Amazon, that platform’s privacy policy governs how they collect and use your data. We receive only your name and shipping address to fulfill your order and do not contact marketplace customers outside of those platforms except as necessary for order fulfillment.

Data Security

We take reasonable measures to protect your personal information including encrypted data transmission, access controls, and secure storage. Access to customer data is restricted to authorized personnel only.

Data Retention

We retain your personal information only as long as necessary to fulfill your order, handle returns or disputes, and comply with legal and tax record-keeping requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal retention requirements. To exercise these rights, please contact us at info@ripperdenresources.com or (940) 273-9713. We will respond within 30 days.

Cookies

Our website uses cookies for essential functionality, analytics, and measuring advertising effectiveness. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.